LOL Carol66, I feel your pain. The same thing happened to me and I thought that I was in a time warp. Fortunately the customer service people at Xfinity/Comcast were terrific and the thirty dollar credit I received for my inconvenience didn't hurt either. :-)
Times HAVE changed..........I have been left in the dust, cannot keep up with all the changes in communications etc. You will laugh.......last week something happened and Xfinity went down.........NO internet or TV service..........14 hours, it was HORRIBLE. I realized I am not the pioneering woman I fancied myself to be........I did handle it better than many!
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