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Data protection, cookie and privacy policy

Our processing of your cookies and personal data

Introduction

This Policy details our commitment to protect the privacy of individuals who visit Jigidi.

Whether you are a user of Jigidi.com and or our Jigidi app, our Privacy Policy describes for you:

  1. Purpose and legal basis for the processing of your personal data
  2. Categories of personal data
  3. Recipients or categories of recipients
  4. Transfer to recipients in third countries and international organisations
  5. Where we are collecting your personal data from
  6. Storing of your personal data
  7. Your right to withdraw your consent
  8. Your rights
  9. Additional Information for California Users
  10. Changes to our Privacy Policy
  11. We are the data controller – how to contact us?
  12. Complaining to the Data Protection Authorities

By using our website or app, you are accepting the practices described in this Privacy Policy. We, therefore, encourage you to read it carefully when either using our website, app or transacting business with us.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

We are processing your personal data in order for us to deliver our services. This includes:

  • Jigidi

The legal basis for the processing of your personal data consists of:

  • Balance of interests, where your personal data are necessary for the delivery of our services
  • Consent, where personal data is not strictly necessary
  • EU and Danish legislation on criminal offense or abuse

Legitimate interest for processing

As listed above, our processing of your personal data is partly based on a balance of interests as defined in the general data protection regulations (GDPR) article 6, paragraph 1, point f. The legitimate interests, relevant for our processing, are:

  • Supplying our services
  • Protecting our users
  • Product development
  • IT recovery
  • Operations, security and accountability
  • Company management
  • Income from advertisements
  • Moderation
  • Support
  • Marketing the company and its services

2. Categories of personal data

We process the following categories of personal data about you:

  • Non-sensitive personal data:
    • Username
    • IP-address
    • Geo-location (to the precision of country or major city)
    • Information about your browser
    • Information about your use of our site and services
    • Email communication and support requests
    • Reports
    • Invitations sent or received by you
    • Payment history

As supplied and controlled by you, we may also process the following personal data:

  • Non-sensitive personal data:
    • Password
    • Email address
    • Images uploaded by you
    • Puzzles (published as well as non-published), including image and description
    • Comments, e.g. on our website (may include individual puzzles and on our blog) and social media pages
    • Puzzles solved or bookmarked
    • Profile description, gender, age, and avatar

3. Recipients or categories of recipients

Data about your use of our website, which ads you are shown and react on, geographical location, may be collected by third parties to the extent that these data are accessible. You may find which third parties this includes in the section about cookies below.

The information is used for targeted ads and is crucial for delivering our services free of charge.

We are also using third parties for storing and processing data. These are only processing data on our behalf and are not allowed to access or process data for their own purposes.

Personal data (like name and email address) will only be transferred based on your explicit consent. 

We are using the following parties for processing your data:

  • Our data processors, including:
    • Amazon Web Services, Inc.
    • Linode, LLC
    • Google, LLC
    • Zendesk, Inc.
    • Stripe, Inc.
    • Content Delivery Network provider
    • Hosting providers

In cases of criminal offense or abuse, personal data may be transferred to appropriate authorities in Denmark.

4. Transfer to recipients in third countries and international organisations

We are transferring your data to recipients outside the EU and EEA.

This concern Amazon AWS, Zendesk, Google, Stripe and Linode, based in the USA.

5. Where we are collecting your personal data from

We are only collecting the information that you are giving us through the use of our websites, subscription to our newsletters, online purchases and by tracking your activity on our websites.

Visiting our website

When you are visiting our website, we process information about you to deliver our services, adapt and improve our content and services, increase the value of the ads we may show you on our site. If you do not wish for us to process information about you for a specific purpose, please see the section Your right to withdraw your consent below.

If this is not enough, and you do not wish for us to collect any information about you at all, please delete your cookies (see this guide) and stop using our site.

Alternatively, you may use a browser in "Private Browsing" mode, and any cookies or data that we may collect should be deleted each time you close the browser. See your browser for specific instructions.

Below you may find a list of the information, that we process, their purpose and which third parties who have access to them:

Information that we collect

Purpose

Third parties

Use patterns, IP-address, cookies, geo-location, information about your browser

Tracking of use patterns, Improvement of service, Product development

Google

Linode

Puzzles, images, email address, description and comments

Delivery of service

Linode

Username, profile description, avatar, comments

Social interaction between users

Linode

Email address, message

Invitation to friends

Linode

Username, email, ticket information, age, gender, IP-address, information about your browser

User support

Zendesk

Payment transaction

Jigidi paid membership

Stripe

Complaints, use patterns, usage history

Moderation

Linode

Cookies

Our website is using cookies. Cookies are small text files saved on the device you are using when visiting our site. Cookies are used for remembering who you are, the choices you make and actions you take using our sites, your settings, data for statistical purposes and information about the ads that we are showing you.

Cookies cannot be used for storing malicious code like virus and malware.

It is possible for you to delete or block cookies. Please see this guide.

If you delete or block cookies, ads will still be displayed but may become less relevant and appear more frequently. You may further experience that our website no longer may function optimally and that some content will no longer be accessible.

The website includes cookies from third parties. These may include:

Third parties

Purpose

Google, LLC

Ad Serving, Tracking of use patterns

Amazon.com, Inc

Ad Serving

Publift, LLC

Ad Serving

Quantcast

Consent

IAB Europe

Consent

Besides the above third parties, the individual ad-provider may place cookies on your device. Find further information in the section Your right to withdraw your consent below.

6. Storing of your personal data

We are storing personal data about you for as long as you are actively using our site or are subscribing to our services. In the following list, you may find how long we are keeping data for each specific purpose:

Purpose

Data retention

Analysing use patterns, Improvement of service, Product development

1 month after profile termination

1 year after last use

Delivery of service

1 month after profile termination

Social interaction between users

1 month after profile termination

Invitation to friends

3 months after the invitation is sent

User support

1 months after termination of profile

Jigidi paid membership

1 months after termination of profile

Moderation

1 months after termination of profile (in special cases up to 8 years)

Operation logging

6 months

Bookkeeping and financial obligations

6 years after the transaction is recorded

The more specific personal data that we use for delivering specific services, including email invitations, that are not necessary for bookkeeping or maintenance of the relation and communication between you and us, are only processed as part of delivering the specific service to you and is duly deleted when delivery of the service is concluded.

We have taken technical and organisational measures to protect your information against incidental or illegal deletion, publication, loss, degradation, unauthorised access, misuse or otherwise processed contrary to relevant legislation.

At any time, you may withdraw your consent for us to process your personal data where that is not necessary for us to deliver the service (see the list of data supplied and controlled by you in the section Categories of personal data). For the personal data that is needed for us to provide the service we offer you may delete your account if you do not want us to process that data.

Our advertising partners may process your personal data. Your ability to manage your consent for these to process your personal data depends on your and the provider's residency. For EU and Californian residents, please refer to consent settings. For residents outside these regions you may find further information on the privacy policy pages of the following third-parties:

Google, LLC.

privacy policy

Amazon.com, Inc

privacy policy

Publift Pty Ltd.

privacy policy

You may also delete or block your cookies as described above, and you are free to contact us to delete your account. You may get in touch with us through our website.

If you choose to withdraw your consent, this will not affect the legality of our processing of your personal data up until your withdrawal, as this may be based on any consent you have given us earlier on. Withdrawal of consent will, therefore, only affect how and what we process your data from this point in time and going forward.

We may choose to keep processing specific kinds of data, where these may serve to protect other users or our services. Examples of this include:

  • Cyberbullying or harassment
  • Repeatable misuse or disregard for our guidelines
  • Illegal activities

8. Your rights

By the EU general data protection regulation (EU-GDPR) and California Consumer Privacy Act (CCPA), you have a series of rights in relation to our processing of your personal data.

If you wish to exhibit these rights, please read below and contact us using our site.

The right to insight and transparency (access)

You have a right to get insight into which information we are processing about you.

Right to correct information (rectification)

You have the right to correct imprecise or wrong information that we may be processing about you.

Right to be forgotten (erasure)

To the extent possible within the law and our other obligations, you have the right to be forgotten. This includes deleting your account and anonymising or deleting your data.

Your right to be forgotten is treated in the same way as a complete withdrawal of your consent, and deletion of your account and data as described above in the section Your right to withdraw your consent.

Right to blocking or limiting processing (restriction)

You have the right to limiting our processing of your personal data.

This is treated in the same way as partial withdrawal of consent described in the section Your right to withdraw your consent above but may also include blacklisting and other means to ensure further limiting.

Right to object in general and in relation to automated decision-making

You have the right to object to our processing and any results of automated decision-making.

We currently do not use automated decision-making as part of our services, but our ad-partners may.

For contact with our ad-partners, please see the following privacy policy pages:

Google, LLC.

privacy policy

Amazon.com, Inc

privacy policy

Publift Pty Ltd.

privacy policy

Right to export your data (portability)

You have the right to receive your personal data in a structured, standardised and machine-readable format as well as getting assistance to transfer your information from one to another data controller without undue obstacles.

This right is to protect you by ensuring that you can transfer personal data about and relevant to you to another service provider. This does not, however, include data, that is specific for or only relevant for our services neither does this include data owned by us, our other users or by third parties.

9. Additional Information for California Users

Under the California Consumer Privacy Act (CCPA), Californian residents have the right to declare their preferences on the sale of data for advertising and marketing purposes. If you wish to change your preferences, click this link to launch our preference portal.

We use the following third-parties to provide monetisation technologies for our site:

Google, LLC.

privacy policy

Amazon.com, Inc

privacy policy

Publift Pty Ltd.

privacy policy

10. Changes to our Privacy Policy

If we make changes to our privacy policy, we will post those changes on this page and update the Privacy Policy modification date at the bottom of this page.

11. We are the data controller – how to contact us?

Looper ApS is the data controller for processing the personal data that we have collected and received about you. You may find our contact information below.

For the fastest response time, please contact us using our site.

Looper ApS
Vesterbrogade 24
1620 Copenhagen
Denmark
VAT-no.: DK35664777
Email: privacy@looper.dk

12. Complaining to the Data Protection Authorities

You have the right to complain to the Data Protection Authorities if you think we are violating your rights or processing your personal data contrary to the law. You may complain to:

The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Denmark
Email: dt@datatilsynet.dk
Phone: +45 3319 3200

 

Last revision: 27 April 2021