Frequently Asked Questions
Why can't I create more than 4 public puzzles?
In order to guarantee a varied choice of puzzles, a limit of 4 puzzles
within 24 hours per user or
IP
has been established. If you create more than 4 public puzzles, they are
automatically changed into private.
How long will my puzzles stay on the site?
Puzzles are removed if they are inactive. A puzzle is inactive if no
pieces have been moved for a certain period of time. Private puzzles
are removed after 14 days of inactivity. Public puzzles can be removed
after 30 days.
Why has my puzzle disappeared?
If another user reports your puzzle, it is automatically removed. We
will then consider the complaint and look at the puzzle. The puzzle will
reappear if the report isn't serious. If you make your puzzle private no
one can complain.