Frequently Asked Questions
How do I control the maximum number of pieces for a jigsaw puzzle?
The number of pieces is determined by the size of the uploaded image. Larger images can be divided into a higher number of pieces.
Don't make them too large, though. Images with more than 1.2 megapixels (which won't fit in most browsers) are resized to 1024x960 pixels or less.
Why can't I create more than 4 public jigsaw puzzles?
In order to guarantee a varied choice of jigsaw puzzles, a limit of 4 puzzles within 24 hours per user or IP has been established. If you create more than 4 public puzzles, they are automatically changed into private.
How long will my puzzles stay on the site?
Puzzles are removed if they are inactive. A puzzle is inactive if nobody have moved any pieces for a certain period of time. Private puzzles are removed after 14 days of inactivity. Public puzzles can be removed after 30 days.
Why did my jigsaw puzzle disappear?
If another user reports your jigsaw puzzle, it is automatically removed. We will then consider the complaint and look at the puzzle. The puzzle will reappear if the report isn't serious. If you make your puzzle private no one can complain.